Fq777 Privacy Policy — Your data is completely safe with us

1. Introduction & Scope

Fq777 (https://fq777.pro) is a licensed online gaming platform. We believe every user has the right to control their personal data, and respecting that right is our responsibility. This Privacy Policy applies to the use of the fq777 website, mobile app, and all associated services.

By creating an account or using fq777's services, you agree to this Privacy Policy. If you disagree with any part of this policy, please do not use our services. Any updates will be reflected on this page, and significant changes will be communicated by email.

We never sell your data to any third party or use it beyond the purposes stated in this Privacy Policy. Protecting your privacy at fq777 is not just a legal obligation — it is a core principle.

2. What Information We Collect

Fq777 only collects the data that is necessary. We never collect unnecessary personal information. Below is a detailed breakdown of what we collect and how.

Automatically collected information

When you use the fq777 website or app, certain information is collected automatically. This includes your device type, operating system, browser language, which pages you visited and for how long, and which links you clicked. This data helps us improve our services and detect suspicious activity.

• Log files — server access records and error reports
• Cookies & tracking tokens — for session and preference storage
• Device fingerprint — used to detect multiple accounts
• Geolocation data — approximate location (IP-based)

3. How Your Information Is Used

Fq777 uses the data it collects solely for the purposes listed below. We never use your information for unnecessary or unauthorized purposes.

• Account management: Account registration, login, and profile creation and maintenance
• Identity Verification (KYC): Meeting regulatory requirements for age and identity verification
• Transaction Processing: Managing deposits, withdrawals, and bonus distribution
• Customer Service: To resolve your questions and complaints
• Fraud Prevention: For detecting money laundering and multiple accounts
• Responsible Gaming: Monitoring unusual gaming patterns to provide support
• Service Improvement: Analyzing game preferences and usage patterns to improve our services
• Marketing Communications: Keeping you informed about offers and bonuses with your consent

You can unsubscribe from promotional emails at any time. However, essential communications related to your account and transactions cannot be turned off, as they are part of delivering our services.

4. Who Your Information Is Shared With

Fq777 never sells your data to third parties. In limited circumstances, certain information may be shared with trusted partners — and in each case, only the minimum necessary data is shared.

Who We May Share Your Data With

• Payment Providers (Mobile Banking, Nagad, Rocket): Information required to complete transactions
• KYC verification service: Verification body for confirming identity and age
• Game Software Provider: Minimum data required to manage gameplay
• Legal authorities: Where required by a lawful order or regulatory obligation
• Fraud Prevention Network: For industry-wide blacklist screening

5. Cookies & Tracking Technologies

The fq777 website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help the site recognize you and remember your preferences.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain site features and may prevent you from logging in.

6. Data Security Measures

Fq777 follows the highest industry standards to protect your data. Our security framework safeguards information across multiple layers.

• 256-bit SSL/TLS encryption — applied to all data transmissions
• Sensitive data stored in the database with AES-256 encryption
• Two-Factor Authentication (2FA) to secure your account
• Regular security audits and penetration testing
• Limited staff access — only authorized personnel can view your information
• 24/7 automated monitoring to detect suspicious activity

7. Your Privacy Rights

As an fq777 member, you have the following rights over your own data. Contact our support team to exercise any of these rights.

• Right to Access: You can request to see what information we hold about you
• Right to correction: You may request corrections to any inaccurate or incomplete information
• Right to Erasure: You may request deletion of your data, subject to certain conditions
• Right to Restrict Processing: Right to restrict the use of your data for specific purposes
• Right to Data Portability: The right to receive your data in a portable format
• Right to Opt Out of Marketing: Right to Opt Out of Marketing Communications

Fq777 will respond within 30 days of receiving a request. In some cases, legal or regulatory requirements may prevent certain data from being fully deleted.

8. How Long Your Information Is Retained

Fq777 does not retain your data longer than necessary. However, some information must be kept for a specified period to meet legal and regulatory requirements.

• Account information — for the duration of the account and 5 years after closure
• Financial transaction records — minimum 5 years (legal requirement)
• KYC documents — 5 years after account closure
• Customer service communications — 2 years
• Cookies & session data — per defined retention period (30 days to 1 year)
• Marketing preferences — updated immediately after unsubscribing

9. Protection of Minors

Fq777's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age verification is mandatory at registration.

If we become aware that personal data of a minor has been collected inadvertently, the account will be closed immediately and the relevant data deleted. If you believe a minor is using our services, please contact support right away.

10. Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy team. We typically respond within 72 hours.

• Email: [email protected]
• Live Chat: available 24/7 at the bottom right of the website
• Request processing time: up to 30 business days

Fq777 reserves the right to update this Privacy Policy at any time. Continued use of the platform after any changes constitutes your acceptance of the revised policy.